Fast, Safe & Reliable Delivery with Easy Returns
At M AND S, we are committed to delivering your orders quickly, safely, and hassle-free. This page provides a simple overview of our delivery timelines and return process to ensure a smooth shopping experience.
🚚 Delivery Information
Processing Time
All orders are processed within 1–3 business days after confirmation.
Custom, handmade, or made-to-order products may require additional preparation time.
Delivery Timeline
- India: 3–7 business days
- Remote Areas: 5–10 business days
- International Orders (if applicable): 7–15 business days
Delivery time may vary slightly depending on product availability, customization, courier delays, or high-demand seasons.
Shipping Partners
We work with reliable courier partners to ensure safe and trackable deliveries. Once your order is shipped, you will receive tracking details via email or WhatsApp.
📦 Order Tracking
After dispatch, customers receive a tracking ID to monitor shipment status in real-time.
If you do not receive tracking details within 3 working days, contact us:
📧 help@mandsstore.com
📞 +91-9897376933
🔁 Returns & Exchanges (Easy Process)
We offer a simple and transparent return process for eligible products.
Return Window
Customers can request a return within 30 days of delivery.
Return Eligibility
To qualify for a return:
- Product must be unused and in original condition
- Original packaging and tags must be intact
- Valid proof of purchase required
⚠️ Non-Returnable Items
Certain items are not eligible for returns:
- Customized or personalized products
- Digital products (e-books, downloads, etc.)
- Clearance or sale items
- Used or damaged items after delivery
🔄 Exchanges
If you receive a damaged, defective, or wrong product, we will arrange a replacement or exchange quickly after verification.
Please report such issues within 48 hours of delivery with images.
💰 Refund Process
Once the returned item is received and inspected:
- Approved refunds are processed within 7–10 business days
- Refund will be credited to the original payment method
Bank processing time may vary depending on your payment provider.
🛠 Damaged or Incorrect Orders
We request customers to inspect the package at the time of delivery.
If any issue is found, contact us immediately so we can resolve it quickly and fairly.
📩 Need Help?
Our support team is always ready to assist you.
📧 Email: help@mandsstore.com
📧 Business: info@mandsstore.com
📞 Phone: +91-9897376933
🤝 Our Promise
We aim to provide a smooth delivery experience and a transparent return system so you can shop with complete confidence. Your satisfaction and trust are our top priorities.