We at M AND S Store strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help. Please read our refund policy carefully.
Refund Process
Once we receive and inspect your returned item, we will notify you via email to confirm receipt. The email will also include the status of your refund—whether it has been approved or rejected.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method (credit card, bank account, etc.).
- Refunds will typically be processed and credit within 7 working days, to your original payment method (credit card, bank account, etc.). and the amount may take 1-2 additional days to reflect in your account, depending on your bank or payment provider.
Late or Missing Refunds
If you haven’t received your refund yet, please follow these steps:
- Check your bank account again to ensure the refund has not been processed.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- Reach out to your bank, since processing times may vary depending on their policies.
If you have completed these steps and still have not received your refund, please feel free to contact our support team at info@muzaffarandsabir.com, and we will be happy to assist you.
Important Notes
- Refunds will only be processed for eligible items as per our return policy.
- Shipping charges (if applicable) are non-refundable.
- If a refund is issued, it will be credited to the original payment method used during the purchase.
- Refund processing times may vary depending on your financial institution.
For any further questions, please visit our Contact Us page or email us at the provided address.