Terms & Conditions

Last Updated: [January 2026]

Welcome to M AND S (Muzaffar and Sabir).
These Terms & Conditions govern your access to and use of our website, products, and services. By visiting our site or purchasing from us, you agree to comply with these Terms. If you do not agree, please do not use our website.


1. General Overview

This website is operated by M AND S. Throughout the site, the terms “we”, “us”, and “our” refer to M AND S.
By using this website, you agree to be bound by all terms, policies, and notices stated here.

These Terms apply to all users including browsers, customers, vendors, and contributors of content.


2. Eligibility to Use Website

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under parental/guardian supervision
  • All information provided by you is accurate and complete
  • You will not use our products or services for any illegal or unauthorized purpose

We reserve the right to refuse service to anyone at any time for any lawful reason.


3. Products & Services

We offer a variety of products including:

  • Home Decor Products
  • Artificial Jewellery & Handmade Jewellery
  • Zarkan & Pakistani Jewellery
  • Digital Products
  • Recommended / Drop shipping Products from third-party suppliers

Some products may be available exclusively online and in limited quantities.
All products are subject to availability and may be discontinued at any time without notice.

We strive to display accurate colours and images of products, but actual colours may vary depending on device screens.


4. Pricing & Payment

  • All prices are listed in INR (₹) unless stated otherwise
  • Prices may change without prior notice
  • We reserve the right to modify or discontinue any product/service without notice

Payments are processed through secure and trusted payment gateways.
We do not store your card or banking details.


5. Orders & Order Acceptance

Once you place an order:

  • You will receive an order confirmation via email or WhatsApp
  • Orders are accepted only after successful payment confirmation
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing errors
    • Suspicious or fraudulent activity

If payment is deducted and order is cancelled, the refund will be processed as per our Refund Policy.


6. Shipping & Delivery

We aim to dispatch orders within the committed processing time.
Delivery timelines may vary based on location, courier partner, and product availability.

Delays caused by courier, customs, or unforeseen circumstances are beyond our control.

Customers must provide accurate shipping details. We are not responsible for delivery failures due to incorrect address or contact details.


7. Returns, Refunds & Exchanges

Returns and refunds are governed by our separate Refund & Return Policy page.

In general:

  • Returns are accepted within the specified return window
  • Products must be unused and in original packaging
  • Custom, personalized, digital, or sale items may not be eligible for return

Approved refunds will be processed to the original payment method within the stated timeline.


8. Intellectual Property Rights

All content on this website including:

  • Logo
  • Images
  • Product designs
  • Graphics
  • Text and descriptions

are the exclusive property of M AND S and protected under copyright laws.

You may not copy, reproduce, resell, or exploit any part of the website without written permission.


9. User Conduct & Restrictions

By using our website, you agree not to:

  • Post false, misleading, or harmful information
  • Attempt unauthorized access to our systems
  • Upload viruses or malicious code
  • Use the website for unlawful or fraudulent purposes

Violation of these rules may result in termination of access and legal action if necessary.


10. Third-Party Products & Links

Our website may include recommended or drop shipping products sourced from trusted third-party suppliers.
We ensure quality checks but are not directly responsible for external manufacturer defects or third-party service delays.

We may also provide links to third-party websites. We are not responsible for their content, policies, or practices.


11. Limitation of Liability

We shall not be held liable for:

  • Indirect or consequential losses
  • Delays caused by courier or external service providers
  • Minor product variations due to handmade or artisanal nature

Our total liability shall not exceed the amount paid by the customer for the specific product purchased.


12. Privacy & Data Protection

Your privacy is important to us.
Our data collection and usage practices are detailed in our Privacy Policy page. By using our website, you consent to the collection and use of information as described therein.


13. Changes to Terms & Conditions

We reserve the right to update, modify, or replace any part of these Terms at any time.
Updated versions will be posted on this page with the revised “Last Updated” date.

Continued use of the website after changes indicates acceptance of the updated Terms.


14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the jurisdiction of courts located in Moradabad, Uttar Pradesh.


15. Contact Information

For any queries regarding these Terms & Conditions, you may contact us:

📧 info@mandsstore.com
📧 help@mandsstore.com
📞 +91-9897376933

M AND S
Mohd Ali Road
Moradabad – 244001, Uttar Pradesh, India


By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

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