Stay Updated on Your Order Status
At M AND S, we make it easy for you to track your order and stay informed about delivery progress. Once your order is shipped, you will receive tracking details via Email or WhatsApp.
🔎 How to Track Your Order
Follow these simple steps:
- Check your email or WhatsApp for the Tracking ID sent after dispatch
- Click on the tracking link provided
- Enter your tracking number on the courier website
- View real-time updates of your shipment status
If you have created an account on our website, you can also track orders from:
My Account → Orders → Track
⏳ Order Processing Time
- Orders are processed within 1–3 business days
- Handmade / customized jewellery or decor items may take extra preparation time
You will receive tracking details only after the order is dispatched.
🚚 Delivery Timeline (Estimated)
| Location | Delivery Time |
| Within India | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
| International Orders | 7–15 Business Days |
Delivery timelines may vary during high demand seasons, festivals, or courier delays.
📦 Didn’t Receive Tracking Details?
If you haven’t received your tracking ID within 3 working days, please contact our support team with your Order ID.
📧 Email: help@mandsstore.com
📧 Business: info@mandsstore.com
📞 Phone / WhatsApp: +91-9897376933
⚠️ Important Notes
- Tracking becomes active only after shipment pickup
- Sometimes courier updates may take 24–48 hours to reflect
- Ensure your email & phone number are correct at checkout
💬 Need Assistance?
Our customer support team is always ready to help you with order tracking, delivery queries, or shipping updates.
We are committed to providing a smooth and transparent delivery experience so you can shop with full confidence.